To create an enjoyable and enriching experience for our community, by delivering vibrant campus services and contemporary facilities that make an important and positive contribution to UNSW life.
To continually evolve campus service by tailoring leading practices from industry that resonate with our community, including:
- Optimising opportunities such as UNSW3+ and the new light rail development
- Ensuring our offers remain fresh and contemporary
- Delivering services with high appeal to our community.
To enhance accessibility, sustainability and growth so that we:
- Ensure our diverse community is able to use our facilities
- Maintain financial sustainability and reduce our environmental footprint
- Provide commercial expertise on strategic growth opportunities for UNSW
Champion workforce excellence to:
- Foster a collaborative and high-performing team
- Provide our people with opportunities to enhance capabilities and advance careers.
- Implement the university's performance framework based on values clear expectations and metrics.
Inspired by new ideas, we work in partnership with our colleagues and industry, to combine customer insights and commercial expertise to enhance the campus experience.